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"The combination of new, state-of-the-art applications built with leading edge technologies and the industry experience of the Thalerus Team is invaluable to my company."
Karl J. Weyers,
Office Supplies 2 U, Emmons Business Interiors
"Thalerus works with wholesalers and dealers to consistently
deliver improved e-content, enhanced supply chain functionality and
productive back-end solutions. They have assembled a team of highly
skilled 21st century technology experts who have a strong grasp of
the changing business environment of the independent dealer
community."
Butch Johnson
My Office Products
"The new user interface is very well presented and easy to
navigate."
"The new Vendere search engine is a big time saver. It is user
friendly and allows us to be more efficient users of the website
during the ordering process."
"The enhanced search features provide faster database access and response
time. I appreciate the
enhanced search feature and well organized user interface when
looking up the products I need.”
Compiled by
K. Renae Snowden
Staffmark Quality Manager
My Office Products customer
"In a demanding, competitive environment like office products, the last
thing a business needs is to worry about the functionality of its
business system. The Thalerus Vibe and Vendere business platform has
greatly assisted us in meeting our customers’ time-critical supply
needs without the worry of its ability to perform."
"Order fulfillment, E-commerce, integration and flexibility are all
key attributes of the Thalerus system. These features, along with
the responsiveness and expertise of the Thalerus support staff have
greatly assisted Metro Office Products in becoming a leading
supplier to the United States Government. Choosing Thalerus over
other system houses was one of the smartest business decisions we
every made."
Minh Dang
Metro Office Products
"We are pleased with The Thalerus Group and our
relationship with the entire team. Thalerus group consistently
demonstrates a “drop everything” approach to assist us when we
have an issue. Thalerus' commitment to do whatever is
necessary to ensure the installation and deployment of
enhancements for their systems is very much appreciated by our
company. All the team members at Thalerus are savvy, open
minded and eager to take on new issues. Thalerus' ongoing
willingness to provide timely responses to
our emails, telephone calls and service tickets is highly
valued by Royal. We are confident that Vibe can do
whatever our former system could do plus even more as we move
into the future. The greatest equipment and software in the
world doesn’t mean anything unless you have great people to go
along with it. Everyone at Thalerus contributed to the success
of our recent conversion. I sincerely thank the entire
Thalerus team for their hard work, efforts and diligence."
Mohammad Adnan
Royal Office Products
"One of the major
benefits of the Thalerus system is the flexibility that both
Vendere (the web based ordering system) and Vibe (the backend
office system) offers our growing business. Since migrating
to the Thalerus system we have grown our annual sales revenue
by nearly $2 million."
"In the time we have been with Thalerus, our sales have grown
by over 25 percent while our customer service expense has
remained the same. Our contract furniture sales have increased by 33 percent.
Thalerus uploads our Giza file which allows us to grow our
sales without adding staff."
"Our web orders have increased from 20 percent of our supply
sales to over 40 percent of sales since our transition to
Vendere. Our customers appreciate the robust search engine
and increased speed of the search process."
"Our month end
procedures took over five hours on our former system. Now
that we are on the Thalerus system our month end procedure is
totally automated and happens after hours. Quarterly contract
updates from the wholesalers no longer take hours to load. We
select the price plans and the Thalerus team uploads the data
during their quarterly procedures."
"Customer service
requests are submitted to the Thalerus staff via a web based
system. Our requests are easily tracked. Thalerus’ customer
service support staff is very accessible via email or
telephone.
The Thalerus staff is very receptive to our suggestions for
system enhancements."
Gene L. Frank Iowa Office Products
"We are thankful for the
close working relationship we enjoy with Thalerus. It
allows both Thalerus and our company to work together to
resolve any and all questions and issues."
"Our
customers comment on how user friendly Vendere is when
they place their on-line orders with our company. Our
customers say that Vendere is more user friendly than it's
competitors in the market place. Shopping has to be easy
and quick. Search engines have to allow a customer, who
is not an expert, to quickly find and sort the
results permitting them to find the best value. Thalerus
and Storey Kenworthy continue to listen to our customers
and offer enhancements as they become available."
"We monitor the technology industry keeping track of new software
ideas and providers in the market. As we observe any new
technology we bring it to the attention of the Thalerus
development team. Having such an open communication
process with Thalerus creates value opportunities for
Storey Kenworthy."
De Coco
Storey Kenworthy
"Over 90
percent of our customer orders are originated through our
Vendere e-Commerce web site. The robust flexibility offered
within the fulfillment process along with the coupon and
discount modules provides reinforcement to our unique sales
and marketing approach. "
"Thalerus approaches their customers as partners, soliciting
feedback for current and future development ideas. This
synergy allows us to manage and develop our future business
model with the utmost confidence in our operating system’s
ability to keep pace. I most appreciate the dedication and
commitment we receive from each and every employee we interact
with at Thalerus."
Eric Beguelin
Regency Office Products
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